Gender Plus Hormone Clinic

The Gender Plus Hormone Clinic offers safe, timely and compassionate healthcare to trans+ people aged 16 and over, following a post-assessment referral from our colleagues at Gender Plus.

Our multidisciplinary team includes a Nurse Consultant, Consultant Endocrinologist, and a Patient Coordinator. Our patients also receive support and monitoring from the psychology and mental health team at Gender Plus.

The only independent hormone clinic with an Outstanding CQC rating

Set up to narrow the ever-expanding gap that exists when it comes to accessing healthcare, our Birmingham clinic was the first to be successfully registered with the Care Quality Commission (CQC) England’s independent regulator of health and social care, in January 2024, who rated the service Outstanding.

We offer in-person appointments in London and Birmingham and at our Irish clinic, in Dublin where, in addition to prescribing and overseeing hormone treatment, our team runs injection clinics, as well as providing answers to hormone-related medical queries between clinic review appointments.

See what the healthcare regulator had to say about us in their report on the CQC website.

The Gender Plus Hormone Clinic operates in line with current national and international guidelines. We work collaboratively with partners including NHS GPs to support shared care solutions, where available.

Shared care ensures GPs have access to the necessary expertise in this specialist area of healthcare, while providing a joined-up experience for the patient in the management of their treatment. The practice of shared-care also reduces the cost for patients who, without access to independent services, face NHS waiting lists that stretch into years.

Want to know more about Shared Care?

CQC inspectors found:

  • "Staff had training in key skills, understood how to protect people from abuse, and managed safety well."

  • "The service worked with people and their families to understand and manage risks."

  • "All people underwent comprehensive psychological assessments prior to being accepted into the clinic."

  • "People undergoing treatment were given a lot of information about their medicines both verbally and in print."

  • "Staff had excellent links with external services to ensure people received joined up care."

Anonymous patient and parent testimonials taken from the CQC report:

“As a mum, I will be forever grateful for what they have done for my daughter because gender affirming care is lifesaving care.”

“We cannot be positive enough, it is such careful, thoughtful, considered and reflective care at every stage.”

“Everything feels very joined up and focussed on the goal of delivering the best and safest outcomes for me.”

“I felt that the team all worked very well and had my best interests at heart and really wanted to help me. They listened to what I needed and made me feel very reassured and informed.”

“The experience has been amazing, and I have felt genuinely cared for by people whose only goal is for me to make a safe and healthy transition.”

“There has been a strong emphasis on my health throughout the process including pre-treatment blood and health checks and an on-going monitoring of these.”

“They have signposted me to online resources of which GPs do shared care and made me aware of alternatives. It is really nice to go to a clinic where they are just so caring and understanding.”

“Having a service like this, people you feel you can just relax with, it’s so helpful. When you’re fighting everywhere, when you’re fighting with your GP about treatment, it just makes you uncomfortable going to them for anything else. Whereas with Gender Plus Hormone Clinic I don’t have to justify contacting them, I don’t feel silly and I feel safe to say anything to them, it’s easy.”

Get in touch…

Message us now to talk more with a member of our Hormone Clinic team.